People
Capabilities, diversity, experience, needs, motivation, competence, wellbeing and limitations.
Approach
Understand the work.
Design the system.
We combine human factors science, direct observation and practical design thinking to support decisions that affect people, operations and technology. The value is not a more sophisticated report; it is safer, clearer and better-performing work.
Our point of view
Ergonomics is the science of fit.
Fit between people and physical demand. Fit between information and cognition. Fit between technology and the way work is actually performed. Fit between organisational expectations and what humans can sustain.
That is why we do not separate “the worker” from the system. We look at the conditions that shape performance.
Human Work System framework
Five elements.
One operating system.
Our framework creates a shared language for reviewing human-system problems across physical, cognitive, organisational and digital HFE.
Task
What needs to be done, work sequence, demands, variability, pace, critical steps and recovery.
Technology
Tools, equipment, interfaces, automation, AI and the support or friction they create.
Organisation
Roles, staffing, culture, procedures, communication, leadership, incentives and change.
Environment
Physical, sensory, social and operational conditions surrounding the work.
How we work
Evidence into implementation.
The exact method depends on the question. The sequence stays deliberately practical.
Frame
Define the decision, operating context, stakeholders and success criteria.
Observe
Go to the work. Understand actual tasks, variation, constraints and workarounds.
Analyse
Apply appropriate HFE methods to make demand, interaction and risk visible.
Co-design
Develop practical improvements with the people who operate, manage and engineer the work.
Validate
Check the design in use and confirm that controls work without transferring risk elsewhere.
Embed
Build standards, capability, governance or training so improvement can be sustained.
People
Senior practitioners.
Interdisciplinary thinking.
Ergonomics.sg brings together specialist Human Factors & Ergonomics capability supported by the Institute of Ergonomics and Hygiene, with senior practitioners directly involved in client work.
ZC
Director of Operations, Institute of Ergonomics and Hygiene
Zephan Chan ↗
BEnvOHS, MSc, RIH(SG), GradIOSH
Experienced in occupational health, safety, risk management and workplace consulting across varied industries and regional contexts, with a practice increasingly focused on how human factors, work design and emerging technology shape safety and performance.
PH
Head of Ergonomics, Institute of Ergonomics and Hygiene
Phoebe Huang Xian ↗
Ergonomics practice leadership
Supports ergonomics and workplace-health programmes, assessment and practical implementation across office, industrial and organisational contexts.
Practice support
Ergonomics • Occupational Hygiene • Workplace Safety & Health • Professional Training • Applied workplace research and technical resources
Built for modern work systems
Work is becoming more technical, more digital and more human at the same time.
Modern organisations operate with diverse workforces, ageing-worker considerations, automation, complex interfaces, high-consequence decisions and rapid technology adoption. Physical ergonomics remains essential — but it is only one part of the human-system picture.
Our practice therefore connects physical, cognitive, organisational and digital HFE — giving organisations one integrated view of human performance across the work system.
Senior HFE support
Bring human factors into the decision early.
We support assessments, design reviews, technology programmes and organisation-wide HFE initiatives from early scoping through implementation and validation.
Talk to an expert ↗